Return&Refund Policy
Last Updated: July 21, 2026
At Bukharify.shop, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our return and refund policy below.
48-Hour Return Policy
You may request a return or exchange within 48 hours of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The product must be returned with its original packaging and accessories.
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Proof of purchase (order number or receipt) is required.
Non-Returnable Items
Returns or exchanges will not be accepted for:
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Products damaged due to misuse, mishandling, or accidental damage.
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Items returned after the 48-hour return period.
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Products that are missing original packaging or accessories.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We will arrange a replacement or issue a refund after verifying the issue.
Refund Process
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Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 5–7 business days.
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For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or another mutually agreed payment method.
Return Shipping
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If the return is due to our error (wrong, damaged, or defective item), we will cover the return shipping cost.
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For other approved returns, the customer may be responsible for the return shipping charges.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: Bukharify5@gmail.com
Phone / WhatsApp: 0340-0428925